How can we help?

Your email address *

What can we help you with? *

02. Browser:

03. Operating System:

04. Description of Steps Taken:

13. Geocaching HQ Visits:

Geocaching HQ Visit

17. Waymarking / Wherigo / Benchmarking:

Waymarking Wherigo Benchmarking

19. Bug reporting:

Report a Bug

App/GPS questions:

Geocaching app - Get started Why can’t I send geocaches to my GPS anymore? How do I download geocaches to my GPS device? I bought Premium, why does my GPS say I am Basic Uploading field notes from a GPS GPS Customer Service Other

Appeals:

Required Information for Appeal Submission Is This Geocache Publishable? Unable To Get in Touch With Reviewer Other

Business partnerships:

GeoTours: A blend of tourism and adventure Promotions: Tangible, digital, measurable Distributor/Retailer Request Trackable Tattoo Digital Icon Request Public API Other

Events:

Mega-Events Donations Other Events

Find a geocache:

Search for a cache How do I log my first geocache find? How do I add a photo to my log? I found a geocache on private property I found a geocache that needs maintenance Other

Geocacher disagreement:

Geocacher disagreement Log Deletion Blocking other geocachers from your profile Other

Geocaching HQ visits:

Hide a geocache:

Hiding my first cache My geocache has not been reviewed Does my geocache meet commercial guidelines? Updating geocache coordinates Remove the Needs Maintenance icon My geocache needs to be archived Geocache adoption Other

Legal inquiries:

Report a geocache on private property Copyright/Trademark infringement inquiries Logo/Trademark Use Cache page image/text usage Land Manager/ Law upgrade Other

My account:

Change/update email address Change password Username/password not working Signed up with Facebook; need password Not receiving email Access account settings Change username Disable account Validate account Newsletter preferences Change home coordinates Other

Other:

Waymarking Wherigo Donations Other

Payment questions:

Cancel Auto-renewal/ subscription Request a refund Still Basic after upgrade to Premium Why did I receive an email to “Update Billing Information” Other

Premium membership features:

Instant notifications Lists Offline maps Create a Pocket Query Pocket Query filters Other

Press inquiries:

News Articles Other

Souvenirs:

Didn't get souvenir List of souvenirs

Test Category:

Test Sub-Category A Test Sub-Category B

Trackables:

How to log a trackable Missing trackable Need activation code Adoption Custom trackable Other